Effective Date: 28-Jun-2025
Website: www.kanizo.in
Thank you for shopping at Kanizo. Here’s how we handle shipping and delivery of your orders.
1. Processing Time
- Orders are processed within 1–3 business days
- Orders placed on weekends/holidays will be processed the next business day
2. Shipping Partners
We use reliable logistics providers like Delhivery, Bluedart, DTDC, and others to ensure safe and timely deliveries.
3. Estimated Delivery Time
- Metro Cities: 3–7 working days
- Tier 2 & Rural Areas: 5–10 working days
- Delivery times may vary due to location, holidays, or courier constraints.
4. Shipping Charges
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Charges are calculated based on the weight of the shipment and delivery location
5. Tracking Your Order
Once your order is shipped, you’ll receive:
- A tracking link via email or SMS
- Real-time status updates from the courier
You can also track from the “My Orders” section on your Kanizo account.
6. Delivery Issues
If your order is delayed, lost, or returned due to an incorrect address, contact our support team. We’ll assist you in resolving the issue or reship the item.
7. Address Accuracy
Customers are responsible for providing accurate delivery addresses. Kanizo is not liable for failed deliveries due to incorrect information.
8. Contact for Shipping Support
📞 +91-942-969-3359
🕐 Support Hours: Monday–Saturday, 10 AM – 5 PM