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Terms and Conditions

Terms and Conditions

 Effective Date: 28-Jun-2025

Website: www.kanizo.in

Welcome to Kanizo, your trusted online destination for high-quality garments. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. Introduction

This website is owned and operated by Kanizo, a brand managed by [Your Company Name], registered in India. These Terms govern your use of our website, services, and any purchase made on www.kanizo.in.

2. Eligibility

You must be at least 18 years old to place an order. If you are under 18, you may use the site under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to display accurate information, including:

  • Product descriptions
  • Sizes and measurements
  • Colors (subject to screen variations)
  • Pricing

We reserve the right to correct any errors or update product info at any time without prior notice.

4. Order Acceptance

An order is confirmed only when:

  • You receive an order confirmation email
  • Payment is successfully processed

We reserve the right to cancel or refuse any order due to stock availability, payment issues, or suspicion of fraud.

5. Pricing & Payments

All prices are in Indian Rupees (INR) and inclusive of applicable taxes (GST).

We accept payments via:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Razorpay or other secure gateways

6. Shipping & Delivery

  • Orders are dispatched within 1–3 business days.
  • Estimated delivery: 3–7 working days (based on your location).
  • You will receive tracking details via email or SMS.
  • Delivery may be delayed due to unforeseen circumstances like weather or courier issues.

7. Returns & Exchanges

We offer a 7-day return/exchange policy for:

  • Size mismatches
  • Damaged or defective items
  • Incorrect products shipped

To initiate a return, contact our support at support@kanizo.in or via WhatsApp within 7 days of delivery. Items must be unused, unwashed, and with original tags intact.

8. Cancellations

Orders can be canceled before shipment only. Once shipped, cancellations are not accepted. Refunds (if applicable) will be processed within 7–10 business days.

9. Intellectual Property

All content on Kanizo.in—including product images, logos, designs, and text—is the property of Kanizo or its licensors and is protected by copyright laws. You may not reproduce or reuse any part without permission.

10. User Conduct

You agree not to:

  • Provide false information or impersonate others
  • Use the site for unlawful activities
  • Attempt to breach site security or harm the site infrastructure

11. Limitation of Liability

Kanizo is not liable for any direct or indirect damages resulting from:

  • Website unavailability
  • Shipping delays
  • Third-party service failures

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Tamil Nadu, India.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance of the updated terms.

14. Contact Information

For questions or support, please contact:

📧 support@kanizo.in

📞 +91-942-969-3359